Wake Forest Power understands that the COVID-19 outbreak maycause some valued customers to experience financial difficulty due to illness, quarantine or a disruption at work. As part of its commitment to serving and working with its customers during this difficult time, Wake Forest Power has temporarily suspended all service disconnections for nonpayment until further notice.
Wake Forest Power will continue to monitor guidance from public health agencies and provide updates on this policy moving forward.
In the meantime, Wake Forest Power customers are urged to avoid paying bills in person and utilize alternate payment methods, including Wake Forest Pre-Pay Power, Online Bill Pay, Automatic Bank Draft and Equal Payment Plan. For complete information on these payment options, call 919-435-9478.
The Town of Wake Forest also provides a night deposit/drop box customers can use to make a payment during and after hours without physically going inside Town Hall.
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