Wake Forest Power has received national recognition for achieving exceptional electric reliability in 2017 with customers enjoying dependable electric service 99.9 percent of the time.
“We are proud to receive this recognition,” Public Works & Utilities Director Mike Barton said. “It is a testament to the hard work of all our employees to ensure that the lights stay on for all our customers.”
A division of the Town of Wake Forest, Wake Forest Power works year-round to provide uninterrupted electric service to nearly 7,000 residential and commercial customers. Through its Reliability Improvement Program, Wake Forest Power operates and maintains two electric substations and more than 140 miles of overhead electric distribution lines. Due to these efforts, Wake Forest Power customers enjoy dependable electric service 99.9 percent of the time.
The recognition comes from the American Public Power Association, a trade group that represents more than 2,000 not-for-profit, community-owned electric utilities. The association helps members track outage and restoration data through its subscription-based eReliability Tracker service and then compares the data to national statistics tracked by the U.S. Energy Information Administration for all types of electric utilities.
“This recognition helps demonstrate public power’s commitment to reliable electric service,” said the Association’s Senior Vice President of Engineering Services, Michael Hyland. Public power has a strong track record of reliability,” said Hyland. According to Hyland, the average public power customer in the United States has their lights out for less than half the time, compared to other types of utilities.
For more information about Wake Forest Power, visit www.wakeforestnc.gov/wake-forest-power.aspx.
