Wake Forest Power (WFP) is inviting its customers to share their thoughts and opinions on WFP programs and services by completing a brief survey. Available at https://bit.ly/WakeForestSurvey, the questionnaire takes approximately 10 minutes to complete.
Conducted by the Maru Group, a professional research firm, the survey is designed to determine customer satisfaction regarding their electric utility service. All responses are anonymous, and customer feedback will be used to help WFP identify opportunities to improve its programs and services.
For more information, email Customer Service & Outreach Manager Andrew Brown, Jr. at abrown@wakeforestnc.gov.
A division of the Town of Wake Forest, Wake Forest Power is a public power utility that strives to provide uninterrupted electric service to nearly 7,000 residential and commercial customers.
WFP crews operate and maintain more than 40 miles of overhead primary lines and 110 miles of underground primary lines. They regularly refurbish or rebuild electric lines that show signs of wear and upgrade facilities where electric load has grown. Thanks to these efforts, WFP customers enjoy dependable electric service 99.9% of the time.
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November 2, 2024
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One Response
It would have been nice for a comment box for anything not covered by the questions! The way they allow customers to draw power from their own solar panels makes it completely pointless for people to get solar panels.