Wake Forest Power is offering customers the chance to help protect the environment and save time and money through its paperless billing option.
Customers who sign up for the free e-billing service receive an email notification whenever their electric bill is ready to be viewed on the town’s website. Customers who receive their bills through email enjoy greater convenience and enhanced security, while also reducing clutter and helping the environment.
The convenience factor is magnified when customers combine e-billing with the town’s online bill pay service. Besides the added convenience, customers who pay online also save money because they don’t have to pay for stamps, envelopes or checks.
“Using the e-bill payment option is the green, environmentally-friendly way to go,” Customer Service Supervisor Andrew Brown said. “Through this free service our customers can view and pay their electric bills entirely online, thereby eliminating paper bills, envelopes and postage stamps.”
By offering an e-billing option, the town hopes to save thousands of dollars each year in printing, postage, labor and equipment costs associated with paper billing.
To sign up for e-billing, go to www.wakeforestnc.gov/utility-bill-payment-options1.aspx and click on the link to ‘Online Bill Pay.’ You will be required to enter your account number, phone number and full name – exactly as it appears on your electric bill. Once you are logged in and activate e-billing you will receive an email confirming your enrollment
E-bill notification is an optional feature for all Wake Forest Power customers. Customers who do not enroll in the program will continue receiving printed bills through the mail and may continue making payments as they always have.
For more information concerning Wake Forest Power’s e-billing option, contact Customer Service Supervisor Andrew Brown at 919-435-9466 or abrown@wakeforestnc.gov.
