The Town of Wake Forest is recruiting friendly, outgoing volunteers to greet and help direct customers visiting Town Hall as part of the Guest Services Volunteer Program.
Wake Forest introduced the initiative in 2010. Since then, dozens of area residents have volunteered to manage the Guest Services Counter. Responsibilities include greeting visitors in person and on the telephone, helping direct them to their destination and performing other tasks as needed.
Approximately 20 area residents currently participate in the program. Most are recent retirees and senior adults looking for opportunities to give back to their community.
Located in the lobby of town hall, the Guest Services Counter is open Monday through Friday, from 8 a.m. until 5 p.m. Guest services volunteers are expected to man the desk at least two three-hour shifts per month. Volunteers must also participate in mandatory training where they will learn about guest services desk responsibilities, participate in a brief tour of town hall, and complete and submit a background check form.
Guest services volunteer application forms are available at the first floor customer information desk at Town Hall, 301 S. Brooks St., and online at www.wakeforestnc.gov/town-hall/guest-services-volunteers<https://www.wakeforestnc.gov/town-hall/guest-services-volunteers>.
Completed applications may be completed and submitted online. Completed forms may also be emailed to Office Assistant Heather Mitchell at hmitchell@wakeforestnc.gov<mailto:hmitchell@wakeforestnc.gov> or mailed or delivered to the Wake Forest Town Hall, 301 S. Brooks St., Wake Forest, NC 27587.
For more information about the Guest Services Volunteer program, visit www.wakeforestnc.gov/town-hall/guest-services-volunteers<https://www.wakeforestnc.gov/town-hall/guest-services-volunteers> or call 919-435-9400.
