Town seeking guest services volunteers

The Town of Wake Forest is recruiting friendly, outgoing volunteers to greet and help direct visitors to Town Hall as part of its Guest Services Volunteer Program.

Since Wake Forest introduced the initiative in 2010, dozens of area residents have volunteered to manage the Guest Services Counter. Responsibilities include greeting visitors in person and on the telephone, helping direct them to their destination, and performing other tasks as needed.

Approximately 12 area residents currently participate in the program. Most are recent retirees and senior adults looking for opportunities to give back to their community.

Located in the Town Hall lobby, the Guest Services Counter is open Monday through Friday, from 8 a.m. until 4 p.m. Guest Services Volunteers are expected to manage the desk at least two shifts per month. Volunteers must also participate in mandatory training where they will learn about Guest Services Desk responsibilities, participate in a brief tour of town hall, and complete and submit a background check form. 

Guest Services Volunteer application forms are available online at https://bit.ly/WFGuestServicesVolunteers and at the first floor Customer Information Desk at Town Hall, 301 S. Brooks St.

Completed applications may be completed and submitted online; emailed to Community Outreach Assistant Kiel Ortiz at kortiz@wakeforestnc.gov; or mailed/delivered to the Wake Forest Town Hall, 301 S. Brooks St., Wake Forest, NC 27587.

For more information about the Guest Services Volunteer Program, visit https://bit.ly/WFGuestServicesVolunteers or call 919-435-9400.

The Town of Wake Forest is recruiting friendly, outgoing volunteers to greet and help direct visitors to Town Hall as part of its Guest Services Volunteer Program.

Since Wake Forest introduced the initiative in 2010, dozens of area residents have volunteered to manage the Guest Services Counter. Responsibilities include greeting visitors in person and on the telephone, helping direct them to their destination, and performing other tasks as needed.

Approximately 12 area residents currently participate in the program. Most are recent retirees and senior adults looking for opportunities to give back to their community.

Located in the Town Hall lobby, the Guest Services Counter is open Monday through Friday, from 8 a.m. until 4 p.m. Guest Services Volunteers are expected to manage the desk at least two shifts per month. Volunteers must also participate in mandatory training where they will learn about Guest Services Desk responsibilities, participate in a brief tour of town hall, and complete and submit a background check form. 

Guest Services Volunteer application forms are available online at https://bit.ly/WFGuestServicesVolunteers and at the first floor Customer Information Desk at Town Hall, 301 S. Brooks St.

Completed applications may be completed and submitted online; emailed to Community Outreach Assistant Kiel Ortiz at kortiz@wakeforestnc.gov; or mailed/delivered to the Wake Forest Town Hall, 301 S. Brooks St., Wake Forest, NC 27587.

For more information about the Guest Services Volunteer Program, visit https://bit.ly/WFGuestServicesVolunteers or call 919-435-9400.

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