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July 27, 2024

Scammers pose as Duke Energy employees

Wake Electric, along with other electric co-ops in North Carolina, is warning consumers that thieves posing as Duke Energy employees are trying to steal your money and personal information.

The scammers are calling customers and saying they are “with Duke Energy in Wilmington,” and that they’re handling remote disconnections for cooperatives and other utilities. They warn that electricity will be disconnected unless they receive payment immediately. The scammers instruct the victims to purchase a Green Dot MoneyPak from a local store (sometimes Wal-Mart or CVS) and provide the confirmation number on the receipt to the caller to prevent disconnection.

Wake Electric would never call members to obtain account or personal information.  Additionally, Duke Energy never “handles remote connections” for cooperatives.  If you ever doubt the identity of someone claiming to represent your electric cooperative over the phone, please hang up and call Wake Electric at 919-863-6300 or 1-800-474-6300.

Wake Electric is one of the three power companies which serve customers who live in Wake Forest and also serves a seven-county area. Wake Forest Power is the municipal power agency and Duke Progress Energy (formerly Progress Energy or CP&L) serves some customers in the municipal boundaries.

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