The best news in a long time about the operation of the Wake Forest U.S. Post Office came from Rolesville Mayor Frank Eagles, who has been very actively complaining about the service for his community and has received encouraging words from the USPS Greensboro office and a senator’s office.
He asked Rolesville residents to send him their complaints about postal service and received 83 answers about problems in 24 hours. “They are still coming in but a few at a time,” he said Tuesday at the same time he was dealing with calls from national news agencies and reporters about the incident at Rolesville High School that has been seen nationwide because of a student video.
He said their complaints were being compiled into a spreadsheet and forwarded to U.S. Sen. Thom Tillis’ office. “The senator’s office has been in constant contact regarding this complaint,” Eagles said in an email sent to many Rolesville residents on Dec. 22 with a seasonal message.
In that same email he said he had a phone call “from a very nice lady with the USPS in Greensboro. She informed me that the ‘powers to be’ met last week and had decided to move the couriers back to Rolesville (moved to Wake Forest a few years ago) in January. She assured me that the postmaster in Rolesville would closely supervise the couriers. They are also doing documentation and asking for more hours of operation for our post office due to our rapid growth. These changes are controlled by a higher level administration. I am to keep her informed on problems, especially after the changes in January. She implied that these changes were already being discussed. Strange.”
In the message Eagles sent to the Gazette editor, he said the woman he spoke with in Greensboro “also mentioned they were going to work on the WF problems.”
Einar Bohlin, who surveyed his neighbors on the south and west side of town, said this week he also has about 80 complaints though “none are different from those previously submitted and the stream of emails has slowed.” He also noted their delivery on Jan. 2 had to be after 8:30 p.m. since that was the last time that night he checked the box.
