The Town of Wake Forest is again recruiting friendly, outgoing volunteers to greet and help direct customers visiting town hall.
In November 2010 Wake Forest introduced the Guest Services Desk in the lobby of town hall. Open Monday through Friday, from 8 a.m. until 5 p.m., the counter is managed by volunteers who greet visitors in person and on the telephone, help direct them to their destination and perform other responsibilities as needed.
About 20 area residents currently participate in the Guest Services Volunteer program. Most are recent retirees and senior adults looking for opportunities to give back to their community.
Guest services volunteers are expected to work at least two three-hour shifts per month. Volunteers must also participate in mandatory training where they will learn about guest services desk responsibilities, participate in a brief tour of town hall, and complete and submit a background check form.
Guest services volunteer application forms are available at the first floor customer information desk at town hall, 301 S. Brooks St., and online at www.wakeforestnc.gov/guest-services-volunteers.aspx. Completed applications may be emailed to Office Assistant Catherine Roberson at croberson@wakeforestnc.gov. Completed forms may also be mailed or delivered to the Wake Forest Town Hall, 301 S. Brooks St., Wake Forest, NC 27587; or faxed to 919-435-9489. For more information about the Guest Services Volunteer program, visit www.wakeforestnc.gov/guest-services-volunteers.aspx or call 919-435-9400.
