The six- to seven-hour interruption in cell phone, land-line phone, internet and cable TV service Monday afternoon and evening was an inconvenience but did not materially affect the operations at the Wake Forest Police Department and the Wake Forest Fire Department.
“According to (Wake Forest Police) Capt. Matt May, there were no negative effects to the police service provided to the public,” Public Information Officer Bill Crabtree reported. “The outage affected officers’ and supervisors’ cell phones only. Police were still able to use their radio and Computer Aided Dispatch (CAD), both of which they use more than cell phones when responding to emergencies and calls for service.”
Fire Chief Ron Early said there were no adverse effects for their emergency services. “It has set us back just a little administratively because the internet went down also.”
A construction crew working on Tryon Road and Junction Boulevard cut a telecommunications fiber cable, causing the outages for thousands of Verizon Wireless and Time Warner Cable customers in the Triangle and beyond. The disruption began about 3 p.m. Service was restored around 9:30 p.m.
