New on-call van service replacing buses
Beginning Tuesday, Oct. 1, the Town of Wake Forest will introduce a town-wide microtransit pilot program called “Go Wake Forest.” Microtransit is a ridesharing transit service that operates similarly to Uber and Lyft, connecting riders directly to destinations from their doorstep. Riders will be able to schedule rides through the official Go Wake Forest smartphone app, scheduled for release in late September 2024, and by calling a hotline number which will coincide with the app release. Additional details, including operating schedules and a list of Frequently Asked Questions, will be posted on the Town website prior to launch. During the pilot phase of the new microtransit service, Town officials will work to resolve any issues through rigorous testing and rider feedback. To offset any potential inconveniences, Wake Forest will offer the service to riders at no cost. In addition, the Town will provide an online feedback form, which will allow